Support
Contact PetivoArt.
For order questions, design proof changes, photo help, or shipping updates, email support with your order number and product name.
Email support
Support replies are handled by email so your photo, order details, and proof notes stay in one place.
Proof timing
We contact you within 24 hours after checkout to confirm the design proof before printing.
What to include
Send your order number, product name, pet name, and any photo or proof notes you want us to review.
Shipping questions
After proof approval and printing, standard transit time is usually 5-7 business days.